Policies, Privacy & Terms of Use
Our Web site does not allow our visitors to communicate with others or publish information that is accessible by other visitors.
This Web site contains links to other web sites. Be advised that FeatherBoaShop.com is not responsible for the confidentiality practices of those sites. The statement of confidentiality applies only to this Web site. Please be vigilant and prudent when leaving this site and carefully read the statement of confidentiality of each site you visit.
2. Information gathered automatically
We combine the information from visits to our Web site with anonymous and specific data from identified persons for the following reasons:
- Technical administration of the Web site;
- Improving the ergonomics and browsing features of our site;
- Customers management;
- Marketing.
3. The use of cookies
Cookies are information files saved on your computer. Our cookies do not contain personal or confidential information.
However, we do use cookies to save site information that improve your on-line experience like your language selection or any custom modifications applied to your session.
You can deactivate the cookies at any time although in that case, you will be unable to order on-line.
4. Collection and use of your personal data
We only collect the personal data of visitors who have registered to use our services.
5. Disclosure
We do not disclose your personal information to our dealers, divisions or other businesses. We can assure you that your personal data will not be disclosed to government institutions or other authorities unless required by law.
6. Accessing the personal data we have gathered
You can ask us about all the personal information we have gathered about you by sending an email at info@featherboashop.com Once the request has been received, we will supply all the information we have collected about you within a week, free of charge. We may ask for proof of identification.
We reserve the right to refuse your access to information request. You will be notified as to the reasons of the refusal.
You can view, modify and update your personal information once you’ve opened a session on our Web site.
7. Support for our Statement of Confidentiality
For any information concerning our Statement of Confidentiality, please contact us by email at info@featherboashop.com.
8. Security Policy
All your personal information is securely transmitted to our Web site using an SSL (Secure Socket Layer) encryption key from GeoTrust.
We have implemented policies, rules and technical measures to protect the personal information we have gathered against:
- Unauthorized access;
- Unwanted disclosure or use by third parties;
- Unauthorized modifications;
- Destruction or loss of information.
All credit card information is encrypted when the order is processed. We do not keep the credit card numbers in our servers. We use secure servers protected by the strongest firewalls currently available on the market. Physical access to these severs is limited and controlled.
All employees that have access to or that are involved in processing your personal information are bound by a confidentiality clause.
All these controls and procedures that are in place guarantee that your on-line shopping experience is secure. In reality, it is probably more secure to buy on-line at FeatherBoaShop.com than in a restaurant or gas station.
9. Returns
Returns are governed by our return policy. Please note that all international orders (outside of the U.S. & Canada) are considered final sale and returns will not be accepted. Please visit our return policy for further information here.
10. Notice of ownership, control & contact
Please note that Glow Shop Canada and glowshop.ca are owned and operated by One Way Novelties Inc. you may contact One Way Novelties by email at info@onewaynovelties.com, by telephone at 514-634-1234,by fax at 514-637-1077 or by mail at One Way Novelties Inc., 120 St.Joseph Blvd., Lachine, Quebec, H8S 2L3 Canada.
